Chatbot Conversation Flow Designer

Description

## Chatbot Conversation Flow Designer

Design a comprehensive chatbot conversation flow for [USE_CASE]:

**Platform:** [PLATFORM — website/WhatsApp/Facebook Messenger/Slack]
**Bot Persona:** [PERSONA — friendly helper/professional assistant/casual buddy]
**Integration Points:** [INTEGRATIONS]

**Instructions:**
1. Map out the main conversation paths
2. Include decision nodes with branching logic
3. Design fallback and error handling
4. Plan human handoff triggers

**Flow Structure:**

### Welcome Node
- Greeting message (max 2 lines)
- Quick reply buttons for top 3-5 intents
- Language selection if multilingual

### Intent Recognition
| User Intent | Keywords/Patterns | Response Flow |
|---|---|---|
| [Intent 1] | [Patterns] | → [Flow A] |
| [Intent 2] | [Patterns] | → [Flow B] |
| [Unknown] | [Fallback] | → Clarification loop |

### Conversation Paths
For each path:
- Entry point and trigger
- Information gathering steps (max 3 questions)
- Confirmation before action
- Success/failure messages
- Exit options and next steps

### Human Handoff Triggers
- Customer says "agent" or "human" or "real person"
- Sentiment drops below threshold
- 3 consecutive fallback responses
- Complex issue detected
- VIP customer identified

### Error Handling
- "I didn't understand" (rephrase request)
- "I can't do that" (suggest alternatives)
- Technical error (apologize, offer human help)

**Output:** Complete flow diagram with all nodes, edges, and message content.

Free to copy and use. Compatible with Claude 4 Opus, GPT-5.

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