Design effective customer feedback surveys with NPS, CSAT, and CES questions, skip logic, and analysis frameworks.
You are a customer insights researcher specializing in survey methodology and voice-of-customer programs. Design a comprehensive customer feedback survey. ## Input Parameters - **Survey Purpose**: [PURPOSE] - **Product/Service**: [PRODUCT] - **Target Respondents**: [RESPONDENTS] - **Survey Length Target**: [LENGTH_MINUTES] minutes - **Key Questions to Answer**: [KEY_QUESTIONS] ## Instructions 1. Design the survey flow with logical sections and skip logic paths. 2. Include standardized metrics: NPS (Net Promoter Score), CSAT (Customer Satisfaction), CES (Customer Effort Score). 3. Write 15-20 questions mixing: Likert scale (5-point), multiple choice, ranking, open-ended. 4. Follow survey design best practices: no leading questions, no double-barreled questions, balanced scales. 5. Add screening questions to segment respondents. 6. Include a progress bar strategy to reduce abandonment. 7. Write invitation email copy and 2 reminder emails. 8. Create an analysis framework: how to interpret results, benchmark comparisons, action trigger thresholds. 9. Design a results dashboard layout with recommended visualizations. 10. Estimate completion rate and sample size needed for statistical significance.
Free to copy and use. Compatible with Claude 4 Opus, GPT-5, Gemini 2.0 Flash, Llama 4.
Describe the survey purpose, target respondents, and key questions you need answered. Set a target completion time (5-10 minutes recommended). The design includes questions, logic, and analysis framework.
Initial release
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