Write structured knowledge base articles with step-by-step instructions, troubleshooting trees, and searchable formatting.
Act as a knowledge management specialist who has built self-service portals achieving 70%+ deflection rates. Write a knowledge base article that users can follow independently. ## Input Parameters - **Article Topic**: [TOPIC] - **Product Area**: [PRODUCT_AREA] - **User Skill Level**: [SKILL_LEVEL] - **Platform/Version**: [PLATFORM] - **Related Articles**: [RELATED] ## Instructions 1. Title: Clear, searchable title starting with an action verb or 'How to...'. 2. Summary: One-sentence description of what the user will accomplish. 3. Prerequisites: List requirements before starting (permissions, tools, versions). 4. Steps: Numbered instructions with one action per step. 5. Each step includes: action text, expected result, screenshot placeholder description. 6. Add 'If you see X instead' conditional branches for common variations. 7. Troubleshooting section: Problem-Cause-Solution table for top 5 issues. 8. Include a 'Was this helpful?' feedback mechanism suggestion. 9. Cross-link to related articles and next logical steps. 10. Tag with metadata: product area, difficulty, last verified date.
Free to copy and use. Compatible with Claude 4 Opus, GPT-5, Gemini 2.0 Flash.
Provide the topic, product area, and user skill level. Include the platform or software version for accuracy. Output follows knowledge base best practices with troubleshooting and metadata.
Initial release
Sign in and download this prompt to leave a review.