Generate RMA processes with validation steps, shipping labels, and tracking workflows.
## RMA Return Authorization Generator Generate RMA process documentation for [COMPANY_NAME]: **Return Policy:** [RETURN_POLICY] **Eligible Products:** [ELIGIBLE_PRODUCTS] **Return Window:** [DAYS] days **RMA Workflow:** ### Step 1: Request Submission Customer provides: - Order number and purchase date - Product name and SKU - Reason for return (dropdown): - Defective/not working - Wrong item received - Not as described - Changed mind - Damaged in shipping - Photos of issue (if defective/damaged) - Preferred resolution: refund/replacement/repair ### Step 2: Automated Eligibility Check ``` IF purchase_date + [RETURN_WINDOW] > today → ELIGIBLE IF product in exclusion_list → INELIGIBLE (explain why) IF previous_RMA_for_same_order → FLAG for review IF reason = "defective" → ELIGIBLE regardless of window ``` ### Step 3: RMA Generation - Generate unique RMA number: RMA-[YEAR]-[SEQUENTIAL] - Create prepaid shipping label (if eligible) - Email customer with: - RMA number - Shipping label (PDF attachment) - Packing instructions - Expected timeline - Tracking information ### Step 4: Receiving & Inspection - Scan RMA barcode on receipt - Inspect product condition - Update status: received → inspecting → processed - Notify customer at each stage ### Step 5: Resolution - Refund: Process within [X] business days - Replacement: Ship within [X] business days - Repair: Estimate and confirm with customer ### Step 6: Close - Confirm resolution with customer - Request feedback - Update inventory/reporting
Free to copy and use. Compatible with Claude 4 Opus, GPT-5, Gemini 2.5 Pro, Llama 4.
Define return policy in [RETURN_POLICY] and eligible products.
Initial release
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