Build a comprehensive library of canned responses organized by category and scenario.
## Canned Response Library Builder Build a comprehensive canned response library for [COMPANY_NAME]: **Inquiry Types:** [INQUIRY_TYPES] **Channels:** [CHANNELS — email/chat/social] **Brand Voice:** [BRAND_VOICE] **Instructions:** 1. Generate 3-5 response variants per inquiry type 2. Include personalization tokens 3. Adapt tone for each channel 4. Include links to relevant resources **Library Structure:** ### Category: [CATEGORY_NAME] **Scenario:** [SCENARIO_DESCRIPTION] **Response Variant A (Formal):** ``` Hi [NAME], Thank you for reaching out about [TOPIC]. [RESPONSE_BODY] [CTA] Best regards, [AGENT_NAME] ``` **Response Variant B (Friendly):** ``` Hey [NAME]! Thanks for getting in touch. [RESPONSE_BODY] [CTA] Cheers, [AGENT_NAME] ``` **Usage Guidelines:** - Always personalize the [NAME] and [SPECIFIC_DETAILS] - Never send a canned response without reading the customer's full message - Modify tone based on customer sentiment - Add a personal touch — mention something specific from their message - Update responses quarterly based on feedback and product changes **Personalization Tokens:** - [NAME]: Customer first name - [PRODUCT]: Product they're asking about - [TICKET_ID]: Reference number - [AGENT_NAME]: Your name - [KB_LINK]: Relevant help article **Generate libraries for these [COUNT] inquiry types:** [INQUIRY_TYPES]
Free to copy and use. Compatible with Claude 4 Opus, GPT-5, Gemini 2.5 Pro.
List your top 20 inquiry types in [INQUIRY_TYPES].
Initial release
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