Classifies support tickets by priority, category, and sentiment
## Skill: Ticket Classifier **Trigger:** When a new support ticket arrives **Steps:** 1. Parse ticket subject and body text 2. Extract key entities and issue type 3. Determine urgency based on keywords and context 4. Assign category and priority label **Output Format:** JSON with priority, category, sentiment, and suggested assignee **Guardrails:** Escalate any ticket mentioning data loss or security. Default to medium priority when uncertain
Free to copy and use. Compatible with Gemini 2.0 Flash, GPT-5, Gemini 2.5 Pro.
Activate this skill by providing the required input. When a new support ticket arrives. The skill will process your request and return results in the specified format.
Initial release
claude skill install skill-ticket-classifierSign in and download this prompt to leave a review.