Map complete customer journeys with touchpoints, emotions, and optimization opportunities.
## Workflow: Customer Journey Mapper **Input:** Customer persona, product description, and touchpoint data. **Step 1 — Stages:** Define journey from Awareness through Advocacy. **Step 2 — Touchpoints:** Map interactions with emotions and pain points. **Step 3 — Opportunities:** Highlight friction and recommend improvements. **Output:** Journey map with stages, touchpoints, and optimizations.
Free to copy and use. Compatible with Claude 4 Opus, GPT-5, Gemini 2.0 Flash.
Describe your customer persona and product. Include any existing touchpoint data for a data-informed journey map.
Initial release
claude skill install skill-workflow-customer-journey-mapperSign in and download this prompt to leave a review.